Launch at DEMO Fall 2010
We're excited to announce that Zingaya will be debuting in North America! We've been selected to participate at DEMO 2010 in Santa Clara, California on September 14th and 15th. It's an honor to showcase our technology at a highly-respected event known for being the launch pad for emerging technologies.
As we busily prepare to cross the Atlantic in a couple of weeks, we want to thank you, our Zingaya users, for helping pave the way for our expansion into North America. Your participation and feedback has been invaluable to us as we continue to perfect the technology. Happy calling!
New popup widget now available!
Many of our users are e-commerce companies have embedded the Zingaya widget into their webpages in order to give their customers an easy way to get in instant communication with them. In most cases, the customer will stay on the webpage where they've clicked to call the e-commerce website. But what if they didn't? What if they need to look something up online while on the call? Due to the architecture of Flash technology, they would be disconnected from the call if they opened a new browser tab or window. At least, that used to be the case.
We found an effective (and oh so simple) solution to the problem: the Zingaya Popup widget. The Popup widget window is opened when a website visitor clicks on a special webpage link. It's convenient for website visitors and website owners alike. Visitors don't get disconnected while browsing, and websites (like e-commerce sites) can add the link instead of the Flash widget itself. It's easy to add the required code. Just insert zingaya.js to the end of the <HEAD> section and the link can be added to any place on the page. You can copy and paste both codes after clicking on the Test/Embed button in the Widgets section of the Zingaya Control Panel. Check out the image below to clear up any confusion:
After embedding codes there will have a link on the site. The name of the link and its style can be customized to fit your site design, but some important rules apply: don't change href, class and rel attributes of the link (otherwise it won't work). You can add additional class names for the link, but don't delete the zingaya_link class name. After you click on the link and the Popup widget is opened, you are asked to allow access to your microphone. After access is allowed and the recording device is selected, the widget automatically initiates the call.
The new window can't be accidentally closed while the conversation is going because the special javascript code will show you a confirmation dialog. You can still customize look and feel of the widget itself using our convenient Widget designer.
We hope you and your customers will enjoy this new feature of Zingaya service!
Click-to-call definition
The term "click-to-call" can get a bit confusing. We've found a good article on TechTarget that helps clear some things up.
Click-to-call (CTC) - which is also called click-for-talk or click-to-dial - is a technology that converts web traffic into voice telephone connections using VoIP (Voice over IP). A true CTC service offers immediate voice connectivity in real time. This is in contrast to click-to-callback, which is a CRM (customer relationship management) technology that enables a person browsing a company's website to leave a phone number for a representative to call back.
A CTC service can be used with any computer that is connected to the Internet through a web browser.
For businesses, an important advantage of CTC technology is the ability to instantly convert Internet-based visitors into potential customers. A CTC hyperlink can be embedded into the main part of a Web page, in a banner advertisement or even in an e-mail message.
Zingaya offers the best CTC service for you! Try it now for free and see how it will increase your sales and/or improve customer support.
New features in Free plan!
Our Free plan just got a whole lot cooler. Now your website visitors can call your landline or cell phone with just the click of a button. They can also call SIP; the choice of where to forward your calls is all up to you!
Zingaya's been featured in...
The word is out. Zingaya's been recently featured in Killerstartups, Startupmeme, go2web20, Feedmyapp, Ziipa and others. You can find links and badges below:
Zingaya Lets Your Customers make Voice Calls From Websites: Why Need A Phone When A Browser And Microphone Does The Job!
Zingaya - Voice Calls from Websites, without Phone
Zingaya - voice calls from websites, without phone
