It may still be a little too close to winter to put on our swimming trunks, but that hasn’t stopped us from some exciting news: SwimOutlet.com has become Zingaya’s first North American retail customer. SwimOutlet, a “Hot 100 E-Retailer of 2012″ and “Top 10 Mobile Commerce E-Retailer” according to Internet Retailer (and they would know), has implemented the Zingaya widget into their customer service strategy.
“This is part of our ongoing commitment to enhance the customer service experience,” said SwimOutlet’s Director of Customer Service Anthony Ramirez. “We are always looking for ways to be ahead of the curve in terms of the technologies and features that we offer on SwimOutlet.com”
For an e-commerce website with high traffic, SwimOutlet will benefit from giving customers (and potential customers) the quickest way of reaching a live person to have their questions answered or their order completed. SwimOutlet has always been ahead of the curve in customer service technology, and we are proud to part of their story.