Bored of those Angry Birds? Yawning every time a friend sends you another Snapchat? Words with Friends lost its luster? Well, the brand new Zingaya iOS app is probably not the cure for those unfortunate issues. But what it can promise is a lightning fast, one-touch way for you to get live phone support with [...]

Some Zingaya news today: we’ve begun working with Bandwidth to help us continue to grow our user base in the United States. Here’s the press release: True Click-to-Call Provider Zingaya Selects Bandwidth for Nationwide Wholesale Voice Services Early Web Real-Time Communications (WebRTC) adopter becomes the latest innovator to benefit from Bandwidth’s start-up friendly deployment models [...]

WebRTC is coming to Android, video has been done on Google Nexus 4 using Google Chrome Beta with WebRTC activated in chrome://flags . As you can see Zingaya already works well on mobile device, of course, we will change the UI of mobile widget, because it has to be optimized for touch.

We have updated our WebRTC widget to make it more stable, now it uses websockets instead of AJAX and it works much better. We have already implemented Firefox WebRTC support, but since it’s hidden behind a special flag in current release version of Firefox we will enable WebRTC support in Firefox after WebRTC support is [...]

We hope everyone’s 2013 is off to a solid start. If you’re still shopping for New Year’s resolutions, might we suggest making more phone calls through your browser? Our goal at Zingaya is to make web communication faster and more convenient by letting website visitors place calls to companies and customer service desks through their [...]

The Zingaya team had a lot of fun at the WebRTC Conference & Expothis week in South San Francisco. It’s an exciting time for those of us in the WebRTC community, and the technical progress in the past year has really been astounding! We introduced the WebRTC version of our click-to-call widget this month, and [...]

We’re excited to announce that the WebRTC version of our click-to-call widget is now available for all Zingaya users and customers! You don’t have to do anything (except celebrate this terrific milestone with us;-))., because our widget automatically recognizes whether a caller’s browser supports WebRTC or not (for now only the latest Google Chrome 23 [...]

Call center customer service has long endured a less-than-stellar reputation. We, as paying customers, often see call center reps as easy fodder for our gripes. Maybe we were left on hold for too long, or maybe the company rep didn’t understand our issue as quickly as we would have liked, or maybe we just didn’t [...]

Big news for VoIP world! Opus audio codec has now been standardized by IETF as RFC 6716 . Just a little overview for those who is lazy to read about the codec on its website: Opus is a totally open, royalty-free, highly versatile audio codec. Opus is unmatched for interactive speech and music transmission over the Internet, [...]

First of all, we decided to write this post, because Microsoft/Skype released their vision of WebRTC in a separate document available here. Zingaya (as a member of WebRTC WG) tracks the progress with WebRTC standard development and we appreciate the efforts of the WG and community which is working hard to bring us open standard for [...]