Start your free 14-day trial today No Credit Card Required. No Risk. No Obligation.
Browsing archives for 'Technology'

The Zingaya team had a lot of fun at the WebRTC Conference & Expothis week in South San Francisco. It’s an exciting time for those of us in the WebRTC community, and the technical progress in the past year has really been astounding! We introduced the WebRTC version of our click-to-call widget this month, and [...]

We’re excited to announce that the WebRTC version of our click-to-call widget is now available for all Zingaya users and customers! You don’t have to do anything (except celebrate this terrific milestone with us;-))., because our widget automatically recognizes whether a caller’s browser supports WebRTC or not (for now only the latest Google Chrome 23 [...]

Tagged in , , , ,

Call center customer service has long endured a less-than-stellar reputation. We, as paying customers, often see call center reps as easy fodder for our gripes. Maybe we were left on hold for too long, or maybe the company rep didn’t understand our issue as quickly as we would have liked, or maybe we just didn’t [...]

Opus audio codec has been standardized by IETF

Big news for VoIP world! Opus audio codec has now been standardized by IETF as RFC 6716 . Just a little overview for those who is lazy to read about the codec on its website: Opus is a totally open, royalty-free, highly versatile audio codec. Opus is unmatched for interactive speech and music transmission over the Internet, [...]

Tagged in , , , , ,

First of all, we decided to write this post, because Microsoft/Skype released their vision of WebRTC in a separate document available here. Zingaya (as a member of WebRTC WG) tracks the progress with WebRTC standard development and we appreciate the efforts of the WG and community which is working hard to bring us open standard for [...]

Telecom consultant and expert Alan Quayle has been in and around the telecom industry for years, working for a wide range of global telecom firms including Lucent and BT. In the early 1990s, Alan led one of the first Video-on-Demand demonstrations over DSL. He also founded Teltier, a pioneer solution of wireless presence and availability [...]

Firefox nightly build with WebRTC support on the screenshot. It’s exciting to see the progress!

Tagged in ,

WE’VE JUST RECEIVED NOTICE THAT YOU CAN TRY ZINGAYA IN YOUR RELEASE VERSION OF CHROME (at least in 18.0.1025.142) As we mentioned in our previous post, Google is working on a Google Chrome dev build to let developers play with an early implementation of WebRTC technology. We’ve prepared a demo to let you try WebRTC [...]

We’re excited to unveil Zingaya Enterprise, a freshly updated platform and API that enables VoIP calls from a browser or a mobile app with a single click. This announcement aims to help: -Developers, who can build out mobile VoIP apps using the API. -Support desks, who can accelerate resolutions. -E-Commerce companies, who can improve conversion [...]

This screen was posted in http://www.webrtc.org/blog , looks like it’s already much better than Adobe Flash Privacy dialog, but WebRTC team promised to work more to make it better. From our point of view it misses [x]Remember option, to let people remember privacy settings for domains they trust. Great to see the progress! Let’s hope [...]