DEMO DOESN’T WORK WITH THE LATEST DEV BUILD OF CHROME, WE WILL FIX IT LATER AND LET YOU KNOW As we mentioned in our previous post Google is working on Google Chrome dev build to let developers play with some first implementation of WebRTC technology. We’ve prepared a demo to let you try WebRTC right [...]
Today WebRTC became available in the Chrome dev channel, it means that release version of the Chrome browser with WebRTC support will become available soon. Zingaya will use new exciting capabilities of WebRTC to provide our customers and users with the best possible experience. Thanks to Google, Ericsson, Voxeo, Cisco and Mozilla for their work, [...]
It was very exciting to meet with Robert personally in Rackspace HQ today, I want to say BIG thanks to him again for his review of Zingaya. He posted it in Google Plus/FB/Twitter and a lot of people commented and shared it, asked their questions, I tried to answer all of them, sorry if I [...]
Today we’ve upgraded Zingaya to use Amazon CloudFront and it increased speed a lot, especially in Europe and Russia (because Zingaya’s core is situated in US). Amazon’s Edge servers are located in all parts of the world and used to send the static content (including Zingaya button images and Zingaya widget images) to the end [...]
We continue improving Zingaya to provide with the best possible sound quality. New version of the widget uses special bandwidth check feature that helps to detect the audio codec which will be used for the call and check if call is possible with currently available bandwidth and ping. If detected bandwidth or ping isn’t good [...]
We are excited to announce that we’ve closed our first round of funding today! We will continue improving our product for our customers and believe that in the near future the gap between offline and online customer service will become much smaller or will disappear altogether. We want to say thanks to all our customers [...]
As we mentioned in previous post we’ve updated our widget to improve usability and user interface, and we’ve done everything to keep it as simple as possible. Let’s check how Zingaya new widget looks like and what new features it brings. First of all, we added explanation of Flash Privacy ‘Allow/Deny’ dialog, because a lot [...]
Hello, we were working hard to bring you new enhanced version of Zingaya and now it’s ready! Please meet our new widget and new system for embedding Zingaya button into your website, both were developed to make the service even simpler and improve UX/UI. First, let us tell you about new system for embedding. We [...]
A lot of companies (if not all) use Google Analytics. No need to describe what this tool is about and why it’s very important for businesses. We tried to understand if there is a way for seamless integration between Zingaya and Google Analytics and finally find the right way to do that. We’ve just started working [...]
Everybody faces extension dialing while calling to different business phone numbers, it helps you with navigation in complicated IVR menus. It’s reasonable when you use a phone, because there is no other way to do that in most cases, but when it comes to making calls from web using Zingaya we have a great new [...]
